Terms & Conditions

Welcome to Trémont, where time is celebrated through vintage-inspired design and the artistry of horology. These Terms and Conditions govern your use of our website and services. By accessing our site and making a purchase, you confirm that you understand and agree to be bound by the terms below.

Trémont is operated by our registered company, Fort Lane Group Ltd, incorporated under company number 07795217, with its registered office at 2 Maude way, Canterbury CT1 1FY, UK. For any enquiries, our customer service team can be reached via info@tremontofficial.com.

1. Acceptance of Terms

By using our website and purchasing our products, you agree to comply with these Terms and Conditions. If you do not agree, please do not continue to use our site. We reserve the right to update or amend these terms from time to time. Any updates will be published on our website, and continued use of our services will be deemed acceptance of such changes.

2. Intellectual Property

All content on the Trémont website, including but not limited to text, product images, logos, and designs, is the intellectual property of Trémont. Unauthorised reproduction, distribution, or modification of this material is prohibited.

3. Products, Care, and Warranty

Each Trémont timepiece is carefully designed and crafted with precision. To preserve its quality:

  • Avoid exposure to extreme water pressure, impacts, or chemicals.
  • Store your watch in its case when not in use.

We provide a 1-year warranty covering manufacturing defects. This warranty does not cover normal wear and tear, accidental damage, or misuse. Full warranty details are available on our dedicated Warranty page.

4. Shipping and Returns

  • Shipping: Free shipping is available Worldwide. Any applicable import duties or taxes are the responsibility of the buyer.
  • Returns: You may return your purchase within 14 days of delivery in its original condition and packaging. A small restocking or shipping fee may apply, depending on your location. Please review our [Shipping & Returns Policy] for full details.

5. Payments

We accept a variety of payment methods, including credit/debit cards and third-party payment providers.
 Where available, you may choose to pay using Klarna. Klarna allows you to split your payments into instalments or defer payment, subject to Klarna’s own eligibility checks and terms.

By selecting Klarna at checkout, you enter into a payment agreement with Klarna directly. We recommend reviewing Klarna’s own Terms & Conditions for further information.

6. Limitation of Liability

Trémont is not liable for damages or losses arising from the use or misuse of our products, including but not limited to indirect, incidental, or consequential damages. Information provided on our website is for general guidance and may not always be complete or up-to-date.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the jurisdiction of UK courts.

8. Customer Service

Our team is here to support you with any enquiries. We aim to provide the same level of attention and care in our service as we do in the making of every Trémont timepiece.

Thank you for choosing Trémont. Every watch we create is a celebration of timeless design and craftsmanship, and we are honoured to share this journey with you.